Protecting the privacy and the confidentiality of your personal information is fundamental to the way Cultivate Farms and its related parties (“Crowd Farming" and "we/our/us”) do business.
We know that this can be a little dry, but please take the time to read it carefully. It's important.
We collect information to provide a better experience for you – from simple stuff like making it easy for you to share things on social media, to more complex things like better understanding your farming preferences and dreams and who matters most to you online.
The personal information that we collect will depend on your relationship with us. It may include information that:
We also use combined user information through Google Analytics which is a web-tracking tool that generates detailed statistics about traffic to our website.
Where it is lawful and practicable to do so, we will offer you the option of interacting with us anonymously or by using a pseudonym. However, if you do not provide some or all of the information requested, to the extent we are legally entitled to do so, we may be unable to provide you with a product or service.
We will not collect other sensitive information about you, including information about your political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual preferences or practices, or criminal record unless you have consented for us to do so, or the collection of the information is required or authorised by Australian law.
Cultivate Farms' services are for general audiences. Cultivate Farms collects, uses and discloses information relating to users under the age of 18 in the same manner as it does for adults. If you are under the age of 18, you must obtain your parent or guardian's permission before disclosing any information to Cultivate Farms.
Some examples of when we may use your personal information include:
We may also use your e-mail address to:
Sometimes we used third party services to store data and information, provide web support or otherwise deliver information. These services are managed by external organisations, some of which may be located overseas. Currently data storage will occur in various data centres in the USA. Cultivate Farms will take reasonable steps to ensure that those third parties do not breach the Act in relation to the personal information we may disclose.
We do not share personal information with companies, organisations and individuals unless one or more of the following circumstances apply:
We may share non-personally identifiable information with our partners – like publishers, advertisers and other partner organisations offering compatible products and services.
Our products and services let you share information with others. Remember that when you share information publicly, it may be indexable by search engines.
We are serious about the security of your personal information and we work hard to ensure there is no unauthorised access or changes to your personal data.
We do this by:
We aim to provide you with easy access to view your personal information. If the information is wrong or out of date, we will provide you with ways to request to update it. We will ask you to verify your identity before we act on your request.
We may keep a record of previous personal information recorded, if we have a legitimate business or legal reason to do so.
If you have a complaint, feedback or suggestion, you can contact us using the details below.
Once we have received the complaint, we will investigate and respond to you within a reasonable period of time.
17 Frere St
Glenroy, NSW, 2640
If you are not satisfied with our response or how we handled your complaint, you may complain to the Office of the Australian Information Commissioner (in writing) at:
Office of the Australian Information Commissioner (OAIC)
GPO Box 5218
Sydney NSW 1042
Phone: 1300 363 992
TTY: 1800 620 241